Question 1

Are all Muthoot Exim gold products BIS hallmarked?

Accepted Answer

Yes. Every gold coin, bar, and jewellery piece sold by Muthoot Exim carries a BIS hallmark certifying genuine purity as per Bureau of Indian Standards norms.

Question 2

What purity of gold does Muthoot Exim sell?

Accepted Answer

Muthoot Exim sells 22kt and 24kt gold products including coins, bars, and fine jewellery. Each product page specifies the exact karatage and purity.

Question 3

Is it safe to buy gold online from Muthoot Exim?

Accepted Answer

Muthoot Exim is part of the Muthoot Pappachan Group, a trusted financial services brand with over 130 years of history. All transactions are secured and products are delivered in insured, tamper-proof packaging.

Question 4

What is the delivery time for gold products?

Accepted Answer

Standard delivery is 5–7 business days across India. All shipments are insured and tracked.

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